Website Manager at Sunweb Group

Job description

In the role as Website Manager you are responsible for maintaining and updating the website. You are a passionate digital native and you love to experiment while putting the customer first. You are eager to learn, hands on and you challenge the status quo with new ways to achieve business targets. Last but not least, you have experience in working with different CMS (e.g. Magento, Desk, Sitecore), developed analytical skills and good understanding of CRO and UX in a comparable job.


Are you looking for a next step in your carreer? Check out this vacancy at Sunweb Group and apply now!


As a Website Manager in our Eliza was here E-commerce team (part of Sunweb Group), your goal is to improve customer touchpoints along the customer journey. Starting from holiday orientation until holiday return. You optimize all moments of contacts with our (potential) customers (f.e. app, customer account and website). For this you will build and strengthen our commercial efforts. You maintain the website and support our development team in developing our platform. You take initiative in UX / CRO, do A/B-testing, develop current and new pages and content (in collaboration with the Content Marketer) in order to have the best possible user experience.

* Note. In the first couple of months you will have several brands of Sunweb Group under your care, as support cross-brand is needed at this time


Your challenge:

  • Manage the operational customer journey
  • Manage & develop the website from A-Z
  • Manage the digital performance of our platforms (Website, App)
  • Optimize conversion rate and initiate CRO experiments & UX improvements
  • Optimize landing pages
  • Work closely with different departments: UX, Online Innovation, Customer Experience, Product Owners and other Website Managers.


Let us introduce Sunweb Group

Sunweb Group is a fast-growing travel company which aims to become the leading customer centric digital tour operator. We create amazing holiday memories for our customers. This is a big responsibility and it is the main focus of our daily work. We are a group of self-driven and entrepreneurial people who work for fun, with a passion for travelling and an ongoing drive to create the best customer experience. The Sunweb Group has a pan-European identity with its headquarter in Zurich, back-office in Rotterdam, software and web development in Girona and various sales offices around Europe.

Check out our Welcome video!



Requirements

What about you?

We are looking for a candidate who is ready for the next step in hers/ his carreer.

  • With 3 years of experience within a comparable job
  • Strong analytical skills using tools such as Google Analytics
  • Excellent level of English and Dutch are a must
  • Understanding of the customer journey and all customer touchpoints
  • Knowledge of CRO, UX, SEO and able to analyse consumer behavior
  • Experienced in working with Content Management Systems such as Magento, Desk and/or Sitecore
  • You are fulltime (40 hours) available
  • You’re a team player who feels comfortable working in an international, innovative and collaborating organization


Why join Sunweb Group?

  • International, ambitious, and dynamic organization
  • Full-time position (40h) at our Rotterdam office
  • Flexibility to work from home
  • 25 holiday days plus 6 ATV days (based on full-time employment)
  • Challenging environment within a young and ambitious ecommerce team with space to grow and learn
  • Attractive discount when booking with our brands

Our office is in Rotterdam, but we are currently working from home. When the situation allows we prefer to be in the office 2-3 days a week.


We value proactive colleagues who challenge the status quo and who are eager to learn by experimenting and sharing knowledge. Customer-first mindset, continuous learning and improving yourself, are some of the aspects to be successful, together with collaborating with different teams.


Is this your next challenge?
Are you interested in this position and do you recognize yourself in this above profile? Please send us your resume and motivation after you click on the ‘Apply now’ button.

Questions? Feel free to contact POC Talent Acquisition Specialist Yvonne, via jobs@sunwebgroup.com.

Closing date: 9th of April 2021