Are happy customers your number one priority? Are you passionate about excellent customer service and holidays? For our Contact Center in Denmark- Copenhagen we are looking for multiple Customer Service Agents.
What you'll be doing
As a Customer Service agent, you are responsible for happy customers throughout the full customer journey, which means:
We assist our customers by telephone, email, and through social media. Of course, you are responsible for excellent results regarding customer satisfaction, quality and efficiency. Administrative tasks are also a part of the job. In all of this, you are part of the international Customer Services team and processes and you will take care of our Danish customers as a representative of Sunweb.
What we are looking for
Our Customer Service agents are passionate about excellent customer service and travel. We value an independent and responsible way of working. You have good writing and speaking skills in Danish and preferably in English and Swedish as well. To end off, it is a plus if you have an educational and/or working experience in the tourism industry.
Check out our welcome video!
What we offer
Sunweb Group is a young, driven and dynamic company. We value happy customers, an attractive product and excellent results. We offer a challenging position and a pleasant working environment at our office in Copenhagen.
Facts & Figures