Junior Guide Recruiter & Guide Support

Job description

Have you worked as a guide before? Does it give you energy to find the best guides for our destinations, to make puzzles which persons fits best on which destination and to create good teams?  Do you like to prepare and train them before they're leaving for a season and are you strong in community building? Then we're looking for you.


As a Junior Guide Recruiter & Guide Support you are recruiting the best guides for all of our brands during the year. Together with the Senior Guide Recruiter you'll take care of the whole employee journey of our Guides. You make sure only the best and experienced guides can’t wait to re-join every season, working for Sunweb Group and building up the community is really important. Next to that you're responsible for all the preparations before the guides can leave to a destination, for example preparing their contracts, transport, clothing and accommodation.

Together with the Destination & Concepts team you'll train our guides to become real brand ambassadors by creating manuals, e-learnings and workshops. 


Your challenge

  • Find the best guides and compose good teams 
  • You need to make the puzzle in the placements and monitor deadlines
  • You'll have a lot of telephone interviews and screenings 
  • You'll organizing together with the recruitment team the Talent Days
  • You'll take care of the onboarding process of the guides by organizing all the administration
  • In collaboration with G&P our Payroll Partner, you take care of the contracts of the guides.
  • You'll create manuals for the guides and help with the training
  • You help building up a real Guide Community
  • You make sure the guides go to the destination by plane bus or car


You are a natural people person, great communicator and have experience in how to see the strengths and personality in people. You are willing to learn and develop, you take initiative in optimize and digitalize the processes. You are able to pass the passion for life on destination and being a Sunweb Group guide to our candidates. You can always find time to answer a phone call or have a chat with the guides, you are good in maintaining contact. Because of the peak moments you are able to structure and build a effectively workflow.


About Sunweb Group

Sunweb Group is a tour operator that aims to offer the best holiday experience. We have 3 business units, Sunweb Sun, Sunweb Ski, and Eliza was here. They cross-collaborate for the best future proof strategy to become number one and they are supported by the Center of Excellence. Our HQ is located in Zurich and we have offices in Rotterdam, Girona, Antwerp, Paris and Copenhagen. We work towards the improvement of our services with a customer-oriented view, by challenging and developing ourselves.


Requirements

Why join Sunweb Group?

  • International, ambitious, and dynamic organization
  • Full-time position at our office in Antwerp BE or Rotterdam NL
  • Flexibility to work from home
  • 25 holiday days plus 6 ATV days (based on full-time employment)
  • Challenging environment within a young and ambitious team with space to grow and learn
  • Attractive discount when booking with our brands


What about you? 

  • You have some experience in recruiting (min 1 year of experience)
  • You have a bachelors degree in HRM, International Business Studies, Tourism or a similar study
  • You have a clear view on our brands customer journeys, touchpoints and needs
  • You have strong organizing skills, accurate way of working and able to keep an overview​
  • You are able to work in a fast-moving space​
  • You are a strong connector with excellent communication skills in English​ and Dutch
  • You have knowledge of Microsoft Office programs (Word, Excel, Outlook, Powerpoint etc.)
  • Knowledge of the Danish and/or French language is a big plus​
  • It is a big plus if you have several years of experience as a Guide at different destinations
  • Knowledge of our Guide portal, Flighttool and Genesis is a pre


We value proactive colleagues who challenge the status quo and who are eager to learn by experimenting and sharing knowlegde. Customer-first mindset, continuous learning and improving yourself, are some of the aspects to be succesfull, together with collaborating with different teams.

Is this your next challenge?

Are you interested in this position and do you recognize yourself in this above profile? Please send us your resume and motivation after you click the ‘Apply now’ button.

Questions? Feel free to contact our Destinations & Concepts team via jobs.abroad@sunwebgroup.com


Application deadline: 7th of December