IT Support Engineer

Do you want to join the Sunweb Group journey as an IT Support Engineer? In this role you will combine your passion for computer systems and customer support in order to solve technical and application problems, to ensure our software and hardware run smoothly.

Your impact

In your day to day, you'll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems.

• You are the first point of contact for end users and support them with problems
• You register incoming incidents and troubleshoot them
• You analyze incidents patterns and search for structural solutions
• You monitor IT systems, applications and business processes
• Creating and maintaining a FAQ for our users, so the service can be improved.

Why join our journey?

• Monthly gross salary between € 2.450,00 and € 3.500,00
• Attractive discount (up to 20%) when booking with our brands for you, your friends, and your family.
• As an international company we support a hybrid way of working.
• We enjoy the journey so enjoy 25 holidays plus 6 ATV days, based on fulltime employment.
• Next to the basics (pension, insurance, and travel allowance), you can benefit from personal coaching sessions all year round, healthy lunches, places to recharge and surprising perks.

What skills will bring you to the top?

• You have an MBO or HBO in ITIL or related field
• You have similar (internship) experience 
• Certificates for Microsoft 365 and/or Windows 10 are an advantage
• Fluent in English
• You have analytical skills, are able to adapt to different situations and know how to work in a team
• You are able to come to our Rotterdam office 4 days/week

Let us introduce Sunweb Group

Sunweb Group is a fast-growing online travel company that aims to become the leading digital holiday expert. We like to flip the standards into something more unexpected. Just like we would when we are on holiday. Holiday is the mode in which you break routines, explore new horizons and do things differently. That’s the Sunweb Group state of mind. Our colleagues work in different hubs around Europe and are self-driven entrepreneurs, who strive for the best customer experience while having fun.

Is this your next challenge?

Do you want to become part of our team as a IT Support Engineer? Click on “Apply for this job” and send us your resume. We are looking forward to hearing from you! The application process consists of two interviews.

Questions? Feel free to contact Carla, our Tech Talent Acquisition Specialist, at +31 625 63 05 50 or carla.garciafont@sunwebgroup.com.

Sunweb Group is an equal opportunity employer, which means we do not discriminate in any way. We celebrate diversity and are committed to creating an inclusive and safe environment for all employees.

#LI-Hybrid

#LI-CG1