Area Manager Sun

Job description

Do you love to coach and train people to get the best out of your teams? Does it give you energy of being in the field among guests and daily operations and are you not afraid of taking every responsibility in order to fulfil the promises we offer our customers? Next to that, are you not afraid of challenging guides at any time and being challenged? Then this is your job! We're looking for an enthusiastic Area Manager Sun.

This is the job

The Area Manager Sun is a flexible and hardworking people manager who is responsible for the implementation of the whole customer sales and service journey. This means that you have a big knowledge of the operations in the destinations and you're able to use your experience to improve the future destination customer journey. Therefore you need to make sure that the guides are respected and involved in the ambitions we have as Sunweb Group and that the sales and service targets will be reached. As an Area Manager it is important you're autonomous which asks a good knowledge of our tools. This will help you to focus on coaching the guides and helping them with any issue, but also to challenge the guides at any time to start thinking in our new dynamic strategy and to act on this as much as possible. During the season you will available 24/7 and you're able to interact at any time when emergencies or calamities will happen. Daily contact with the teamleaders and partners, visits on all destinations, feedback sessions and continuously improvements along the way from destination back to the office and visa versa are all part of the job. After the season you'll have time to take as step back and relax. 


We’re looking for…

An enthusiastic and positive teamplayer, who is constructive, thinks in solutions and pro-active. You are service and sales oriented and you're able to work under pressure. You have knowledge of the operations in the destinations and you know how to coach teams. 

You are a problem solver from nature and you are eager to teach these skills to your teams. You will work within a team of experienced Area Managers whom you will share your successes with.


Important skills, you need to:

  • Have knowledge of the operations in the destinations
  • Have commercial skills
  • Be sales and service oriented to get the best customer experience
  • Have good knowledge of Microsoft Office, Excel, PowerPoint and Word
  • Have good knowledge of our digital devices, systems and apps or you're willing to learn this
  • Have good coaching/training skills
  • Be stress resistant, 24/7 available and handling solutions
  • Be independent, autonomous and know how to deal with a big responsibility


Sounds like a great job? It is! You fit in the profile when:

  • You are 24/7 available from March until the end of October 2022 after the season the workload is less. 
  • You are a team player, flexible, open-minded, independent and think in solutions
  • You are stress resistant and service-minded
  • You have coaching skills and love to be the intermediate between guides and the office
  • You speak fluent English and preferably a second foreign language
  • You have worked several summer season as a guide and destination responsible

Requirements

Let us introduce Sunweb Group

Sunweb Group is a fast-growing online travel company that aims to become the leading digital holiday expert. Our colleagues are self-driven and entrepreneurial people who work for fun and an ongoing drive to create the best customer experience. At Sunweb Group we look for proactive colleagues who are eager to test and learn new things, reach out to create together with colleagues and enjoy the journey along the way. With a pan-European identity, we are headquartered in Zurich, we have our biggest hub office in Rotterdam, software and web development hub in Girona and various sales hubs around Europe. We collaborate across 3 main business units; Sunweb Sun, Sunweb Ski, and Eliza was here.


We bring personalized holidays within reach of the many, to offer a pause from everyday life, increase wellbeing and create lifetime memories. We aim to become the leading digital holiday expert, shaping the future of holiday experiences.


Why join our journey?

Working for Sunweb Group means...

  • Having an awesome team with a lot of teamwork.
  • Work hard, play hard, so enjoy 25 holiday days plus 6 ATV days (based on full-time employment).
  • Attractive discount when booking with our brands for you, your friends, and your family.
  • Telephone, laptop and creditcard for your remote work.
  • A bonus when received the sales and service targets.
  • As an international company, we are open to working from home, the beach, or another place of your choice, for example one of our (hub) offices in Antwerp, Copenhagen, Girona, Paris, or Rotterdam.
  • Next to the basics (pension, insurance, and travel allowance), you can benefit from personal coaching sessions all year round, healthy lunches, places to recharge and surprising perks.

Are you interested to join the journey?

Do you want to become part of our team as an Area Manager Sun? Wait no longer and apply below. In case you have questions about the job, don't hesitate and contact us via jobs.abroad@sunwebgroup.com




Maike & Fabienne 
Recruiters Guides

Destinations & Concepts

Building Experiences for People
Jobs @ Sunweb Group